FAQS

Who is Fleurs On Sunday?

Fleurs On Sunday is a small independent stationery and bookish gift shop creating cute bookmarks, reading accessories, greeting cards, journals, stickers, and gifts for book lovers. Every collection is thoughtfully designed to bring a little extra joy to your reading experience

What inspired Fleurs On Sunday?

Our love for stationery, handwritten letters, and reading inspired us to start Fleurs On Sunday. What began with handmade greeting cards soon grew into a collection of bookmarks and bookish gifts enjoyed by readers around the world

Why choose Fleurs On Sunday?

We're a small independent business passionate about creating high-quality bookmarks and bookish stationery. Every order supports a small business and is carefully packed with love, ready to become part of your next reading adventure

Where are you based?

Fleurs On Sunday is based in the United Kingdom, and we proudly ship our bookmarks and stationery to book lovers around the world

Do you ship to my country?

Yes, we ship worldwide. Please refer to our shipping info page for more details on delivery times.

Where is my order?

UK Orders:
If it has been 12 days since dispatch and your order has not arrived, please email us at info@fleursonsunday.com or message us on Instagram so we can resolve this as soon as possible.

International Orders:
If it has been 32 days since dispatch and your order has not arrived, please email us at info@fleursonsunday.com or message us on Instagram so we can resolve this as soon as possible.

Please note for international orders, you may see a wide delivery time frame at checkout to account for potential customs delays at border control. However, most orders will arrive within the first half of the estimated window.

Where is my tracking number? 

To keep postage costs as low as possible, the postage service we use is Royal Mail standard mail services, which does not provide real time tracking. 

If you require tracked services, this can be purchased as a upgrade at check out. 

How do I cancel my order?

We only accept cancellations within 24 hours of ordering! We will refund your purchase if the request is made within 24 hours of ordering.

Do you accept returns?

Our products are handmade to order. Due to the handmade nature of our products, we do not accept returns or offer refunds for non-damaged items.

However, we will replace any item that arrives damaged due to shipping. To be eligible for a replacement, you must contact us via email, info@fleursonsunday.com or on instagram within 2-3 working days and return the damaged item to us. 

Do you offer any discounts?

We offer £3 off every purchase of 5 items or more. Please use the promo code '3POUNDSOFF' if your basket contains 5 or more items!

Please note this offer is not applicable with any other ongoing promotions.

Do you offer wholesale prices?

Yes, we do! If you are interested in purchasing a bulk order, please send us an email to info@fleursonsunday.com. We offer a discounted wholesale price list for businesses who qualify!